Xerox Introduces PrintAssist Services, Moves Toward “Single Pane of Glass” Vision of IT Management

Xerox today introduced PrintAssist Services, a cloud-based plug-in that integrates Xerox’s printer discovery and monitoring capabilities and LabTech Software’s remote monitoring and management platform to provide the information needed to manage print through a dashboard setup. The tool proactively identifies potential issues such as paper jams or low consumable levels for networked printers and multifunction…

Read More

Xerox Takes Another Step Forward in Rolling Out Its Next Generation of MPS

On April 29, 2013, Xerox announced enhancements to its Managed Print Services (MPS) Solutions. Xerox’s primary goal is to simplify how it interacts with its clients. Feedback from its customer council led the company to the realization that customers were not interested in long-term, cumbersome change management programs with a two- to three-year return on…

Read More

Why would I pay for you to email me about industry news with Business Intelligence? How is this different than other free news services?

While these other services provide timely, relevant news from around the industry, Business Intelligence provides you access to expert analysis about what’s going on in our industry and what’s important to your customers. Getting news right in your inbox is interesting, but with Business Intelligence you have your own team of analysts analyzing industry developments,…

Read More

Will Printed Pages Disappear by 2018?

Recently, the Institute of Electrical and Electronics Engineers (IEEE) made a bold prediction and claimed that due to the introduction and usage of tablets, printed pages will disappear within four years. The IEEE stated, “The printer will be a thing of the past, and there’ll be no need for hard copies.” Kevin Curran, a technical…

Read More

Would Your Kid Buy MPS From You?

It seems that just about everywhere you turn, someone’s talking about the impact the Millennial Generation (Generation Y) is going to have on your business. We were interested in better understanding how this transition is going to impact your managed print services (MPS) business. Does Generation Y even care about printing? In other words, would…

Read More

Why Are There So Many Old Rockers?

Triggered by my son’s pending college plans, I was thinking back to my own college days, and I am talking a pretty long time ago. One memory that occurred to me was that the Rolling Stones were in town back then, on what was rumored to be their farewell tour. Really? Well, they are still…

Read More

Why Do the Oscars Still Use Paper Envelopes?

The Oscars have come to be known for several things: 8.5 pound golden statuettes, 500 feet of red carpet, and 44 beautifully crafted envelopes to announce the winners. While other award ceremonies have turned to teleprompters and other digital devices to announce winners, the Oscars have used sealed envelopes since 1941 when the Los Angeles…

Read More

White Paper: Consumer 3D Printing, A Market At War With Itself

Scott Dunham, Research Manager and lead 3D printing analyst and services manager for Photizo Group has released a new micro report related to consumer 3D printing titled Conusmer 3D Printing: A Market At War With Itself. The report, which is available here, uncovers a pivotal point of friction in the current market for personal 3D…

Read More

Why Imaging Companies Should Keep an Eye on the Digital Signage Expo

HP is among just three imaging industry manufacturers exhibiting at the Digital Signage Expo, taking place yesterday and today at the Sands Expo and Convention center in Las Vegas. At the event, HP showcased a new 55-inch LED display, a full portfolio of touch and value digital signage displays (DSDs), and new digital signage players. According to HP, its 55-inch HP LD5535 offers businesses stunning images with 178-degree viewing to create video walls or a network of displays throughout the organization. HP’s built-in USB player allows prompt deployment for content changes.

Read More

Who Will Lead the Imaging Industry Transformation in 2014?

This might be the first year in many that I haven’t had a New Year’s resolution. I wish I could list some great resolutions I’ve had in the past, but like most people, I’ve long-since forgotten them. I’m sure they all had something to do with reading more or eating less – nothing worth remembering,…

Read More

Year in Review: OKI Refreshes for Growth

In a services-led market, companies must offer great services, but must also have solid devices that end users can depend on to get work done. OKI Data Americas worked to streamline its MPS offerings in 2013, but also focused on creating efficient and friendly end-user experiences on its devices. As part of our year in review article series, we spoke with Carl Taylor, vice president of marketing for North America at OKI Data Americas to discuss this strategy.

Read More

Will M&A’s Be Part of Canon Growth Strategy?

Canon’s track record over the past three years shows the firm’s eagerness to give back to shareholders, yet many overseas investors are saying that Canon should direct more money to forward-looking investment, including M&As, according to an article in The Nikkei. During that time, Canon paid a total of ¥450 billion ($4.27 billion) or so in dividends…

Read More

CES International 2014: Adopting New Technology, Adapting Old Technology

Say goodbye to the Consumer Electronics Show. Well, maybe. The Consumer Electronics Association (CEA) has dictated on all of its press materials that the name of the show, here forthwith, shall be the “International CES” primarily to get away from just being a U.S. electronic gadgets get together. Too bad the news organizations didn’t get…

Read More

Who is Most Often Involved in MPS Decisions in Western Europe?

In 2013, IT departments once again topped the list of decision makers involved in selecting and negotiating MPS provider’s contracts. Over half of decision makers Photizo surveyed work in the IT department, while another 40 percent indicated that they work in either facilities management or purchasing. Our View Not surprisingly, IT is heavily involved in…

Read More