MPS Switching Behavior

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Source: 2015 North America Decision Maker Tracking Study™
Study of over 2,100 IT Decision makers
1,066 Decision Makers who are either using or evaluating MPS providers
Defection data for specific brands is available to study subscribers.
There is a significant difference in defection rate by brand.

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Imaging Industry Financials Under Major Pressure

Photizo Group follows the earnings for selected OEMs (Xerox, Canon, Lexmark, Ricoh, Konica Minolta, and HP) and reports on the results on a quarterly basis. Every once in a while, Photizo develops a synopsis of these company earnings to learn about imaging industry trends related to company revenue and operating income by viewing year-to-year (YtY)…

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Headline Rollup for September 20, 2016

Want a Dell Printer? Unlucky – they’ve stopped selling them Warranties won’t continue beyond 2021 Ahead of the mega-merger with EMC, Dell has decided to quit selling printers as part of its hardware portfolio while its imaging business is being scaled back. Voxel Vision: HP Offers Insights into Industry and Technology at IMTS “In 2014,…

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Where Will You Find Employees?

One of the megatrends over the past five to 10 years is a move to using freelancers. Studies estimate half of the American workforce will soon consist of freelancers, consultants, independent contractors, entrepreneurs, “electronic immigrants,” and so forth. There are many firms that offer these such as, Upwork, Fiverr, Guru, Field Nation, DesignCrowd, WorkMarket, and…

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Imaging Market Evolution – The HP and Samsung Channel Effect

HP Inc. announced that it plans on becoming the dominant player in the A3 copier space This week HP made it clear the copier industry has lacked the technology to improve efficient service, provide affordable color and keep up with security requirements. And, all while announcing an A3 product line with the intent to disrupt…

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Headline Rollup for September 15, 2016

Canon  Solutions America Examines New Opportunities with Floor Graphics MELVILLE, N.Y., September 13, 2016 – Promotional and informational graphics are everywhere – even on the floor. From retail stores to event venues to office spaces, these days everyone is jumping on board to take advantage of the space beneath our feet. Floor graphics give organizations another…

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Toshiba and Canon in the Drone Business?

The Japan Times announced that both Toshiba Corp. and Canon Inc. will be starting separate commercial drone services for clients. Toshiba plans to launch a service that will inspect power cables and steel towers while Canon announced it will sell drones that use Canon’s cameras for surveillance, farming, and remote infrastructure inspection. As Photizo has…

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Headline Rollup for September 13, 2016

Exclusive – Fuji Xerox NZ’s colossal financial loss The digital revolution has continued its whirlwind of growth, leaving some industries by the wayside and completely destroying others. Now, it could be the printer/copier market’s turn. OKI Previews Large Format Printer Range at Visual Impact Sydney! Sydney, 8 September 2016 – OKI, a global manufacturer of…

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Predictions for BI, Analytics, and Big Data

The 2016 Pacific Northwest BI Summit took place in Grants Pass, OR. The conference brings together various IT consultants and vendor executives to discuss technology issues and trends. Each year one of the sessions allows participants to provide their outlook and predict the future in BI, analytics, and big data. The first prediction the group…

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HP Delivers “Shot Heard Around the World”

Announces 16 New LaserJet and PageWide A3 MFPs  September 12 – HP delivered a ‘shot heard around the world’ to copier manufacturers and dealers. Enrique Lores, president, Imaging and Printing, HP Inc. stated, “For decades, the copier industry has lacked the technology to improve efficiency of service, make color affordable, and keep up with security…

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HP Inc. Accelerates Disruption of $55B Copier Segment with Acquisition of Samsung Electronics Co., Ltd.’s Printer Business

Aims to reinvent and replace service-intensive copiers with superior multifunction printing Palo Alto, Calif., and Suwon, South Korea, Sept. 12, 2016 — HP Inc. (NYSE: HPQ), the world leader in printing, today announced a definitive agreement to acquire Samsung Electronics Co., Ltd.’s (005930.KS) printer business in a deal valued at $1.05 billion. The acquisition positions HP to…

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Headline Rollup for September 8, 2016

Konica Minolta Publishes Case Study on xPrint SINGAPORE–(Marketwired – Sep 4, 2016) – Leader in print and enterprise content management Konica Minolta Business Solutions Asia today published a case study based on Malaysian online printing firm xPrint. It highlights how Konica Minolta played an integral role in the firm’s success, and the results of its latest PRESS…

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HP Introduces Imaging Industry’s First SaaS Management Platform

September 7 – HP unveiled the industry’s first Software-as-a-Service (SaaS) management platform that provides a marketplace and management of applications, users, and devices. HP has named this HP JetAdvantage On Demand Platform. The platform brings together a customer portal, channel partner (reseller) portal, and HP and ISV solutions all with marketplace and infrastructure services. All…

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Channel Competition Heats Up

Amazon Dash Replenishment Service (DRS) was announced last October 2015 and went live in January 2016. So far, the only imaging OEMs that have signed up have been Brother and Samsung. DRS was available to U.S. customers and just recently it has become available to the Samsung customers in UK and Germany. DRS uses the…

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Headline Rollup for September 5, 2016

Oki Data Americas Introduces an Expanded Suite of Mobile, Cost Control, and Document Scan and Capture Solutions for Its Printers MOUNT LAUREL, NJ–(Marketwired – September 01, 2016) – OKI Data Americas announces the addition of new embedded solutions available for the award-winning MC873 and MB562 multifunction printers (MFPs) featuring the enhanced OKI smart Extendable Platform (sXP2). These…

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Headline Rollup for September 1, 2016

Laserfiche Announces ECM Partnership with Ricoh USA, Inc. LONG BEACH, Calif.–(BUSINESS WIRE)–Laserfiche announced today it has entered into a partnership to provide enterprise content management (ECM) solutions to Ricoh USA customers. As a part of the new relationship, Ricoh USA has joined the Laserfiche Value Added Reseller (VAR) Program. Xerox Nozzles – Half Width of Human Hair…

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Business Intelligence Digest – August 2016

Download the Business Intelligence Digest – AUGUST 2016 Enjoy all the articles that we published in August … in one convenient PDF document.

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Is Counterfeiting Wrong?

Counterfeit ink and toner cartridges are big business. The Imaging Supplies Coalition estimates the impact for the imaging supplies industry to be over $3 billion annually. The main problem in coming up with a good estimate is detection. A good estimate is around 5 percent of the ink and toner cartridge revenue of a company. For…

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Billing Companies Seeing Growth

Fiserv, a financial tech player, released a survey whose results are not necessarily good news for printing and imaging companies. The survey had several interesting facts: Those in the survey run the scale from financial services to utilities to insurance firms, Of the 130 firms in the survey, more than half offer mobile bill payments,…

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Headline Rollup for August 30, 2016

HP Positions Itself to Reap the Benefits of 3D Printing Market With a focus to reinvent the printing experience for what it calls the “mobile and socially connected” consumer, Hewlett-Packard (HPQ) unveiled the world’s smallest all-in-one inkjet printer in fiscal 3Q16. In May 2016, HPQ also announced the world’s first production-ready 3D printer. EFI to…

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Is IoT a concern to you?

According to a research report by a U.K. company called Zyme, the Internet of Things (IoT) could have a major impact on the ability to gain insights about customers. The report discussed key issues of collecting data, maintaining the security of data, the volume of data collected, and how best to interpret the data. Each…

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Headline Rollup for August 25, 2016

Lexmark Updates Invoice Capture Service and Automation Features for Microsoft Dynamics NAV Users Highly Successful AP Automation SaaS Solution updated to include Line Item Functionality; New Partner Referral Program Added Samsung Channel Chief Forecasts Tremendous Growth For Connected Devices In B2B Markets Mobility giant Samsung predicts the B2B connected device market will grow by 3X…

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HP, Inc. Slows the Bleeding, Beats Estimates

Supplies Revenue Expected to Stabilize by End of 2017    HP, Inc. revenue of $11.9 billion (B) declined 4% Y/Y, 1% in constant currency (CC) Printing revenues declined to $4.4 B (14% Y/Y, 10% Y/Y CC) Printing supplies revenue comprised 64% of Printing segment Supplies declined 18% YTY to $2.8B (18% Y/Y) Printing hardware units…

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Paper Industry versus Government

Recently an article on WSJ.com reported that American mutual funds estimated their spend at $300 million yearly, destroying 2 million trees and sending out 440 million reports, which many recipients toss out. Regulators proposed the obvious, that certain records be available electronically. Despite the fact that this was the logical solution, notably the American Forest…

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Headline Rollup for August 23, 2016

Xerox PHL Plans to Hire 10% More Workers This Year XEROX Philippines, a business-process services (BPS) company, sees bullish growth from the telecommunications and health-care sector this year,  aiming to expand its work force by a conservative 10 percent in 2016.  HP Inc. Looks to Prove it’s Not all About Growth Growth has always been golden in Silicon…

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Will the Lexmark Legacy be Around After the Merger?

Almost a year ago (October 23, 2015) Lexmark published a press release that announced its Board of Directors had authorized the “exploration of strategic alternatives to enhance shareholder value.” At the time it was reported, “There is no set timetable for the exploration of strategic alternatives.” By now most everyone in the printing and imaging…

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Headline Rollup for August 16, 2016

Canon Solutions America Examines Strategies to Safeguard Your Large Format Printing Environment MELVILLE, N.Y. – With recent high profile cyber-crimes in the retail, healthcare and telecommunications industries, now more than ever, it is the time to assess potential security risks, including your large format printer. Canon recognizes the serious financial and legal ramifications of print-related data breaches,…

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Is Anyone Concerned That Baby Boomers are Retiring?

Most analysts in the printing and imaging industry have written about megatrends – trends that will probably affect the future of printing. Some of these are geopolitical instability, accelerating rate of change, and the millennial effect. (The millennial effect relates to those born between 1985-2005 that print very little). However, what has not been discussed as…

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Headline Rollup for August 11, 2016

US Print Sales Staff Slammed Print sales staff in the US are under attack for their focus on smaller print buyers while they shy away from trying to sell to the bigger businesses. How Will the Internet of Things Finally Start Paying Off? The Internet of Things (IoT) shakes up the traditional rules of manufacturing…

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