HP ‘Opens the Kimono’ and Announces the World’s First 3D Open Materials and Applications Lab

HP’s Partner, SIGMADesign, Announces First 3D Materials Development Kit  From the hallowed halls of Corvallis, Oregon, where HP’s engineers and scientists have developed the first handheld calculators, thermal inkjet, pagewide technology, and the T400 HP PageWide Web Press, comes its latest innovation – the world’s first 3D Open Materials and Applications Lab. It is a…

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A Look at Epson’s Move in the Office Printer Market

Epson’s name may not come to mind when we think about office printers or high speed commercial printers but you will know their name when you think about SOHO or office inkjet printers or wide format printers where they hold a very respectable market share. Epson was one of the first companies to address the…

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Will Laser’s print attributes prevent Pagewide’s acceptance in the office?

Typical print quality (PQ) attributes of a particular printing technology are a relevant distillation since, after all, they represent the purpose of printing; yet, does PQ dominate the decision-making process when selecting a printing technology? Advocates of Inkjet technology say the PQ is good enough for general office printing such as text and graphics.  They…

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The Genius of Things.. And Promises of Things… And Challenges of Things…

The Genius of Things…. IBM Genius of Things Summit and Watson IoT HQ Opening Photizo Group was honored with an invitation to attend the IBM Genius of Things event and Watson World HQ opening in Munich Germany. Watson is IBM’s Business Unit to actually be headquartered outside of the USA. The location in Germany is…

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Predictive vs. Private

In the world of advanced analytics, which includes predictive analytics, data is essential in order to build algorithms that can predict the likelihood of a future event. These predictions are often focused in two broad areas, operational analytics, or marketing analytics. Predictive analytics used for marketing and sales focuses on predicting things like who will…

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Imaging Market Evolution – Impact of the Change in Buyer Profiles

Since 2008, Photizo Group has surveyed decision makers who are involved in MPS engagements.  Based on this research, it is clear that the buyer profiles for imaging equipment in the enterprise and SMB markets have evolved into 3 major categories.  The categories include the Minimalist, Traditionalist and the Strategist. The three buyer types are not…

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Epson Q3 Revenues Up Sequentially, Lower YTY

FY16 Outlook Improves, Lower than FY15 Seiko Epson (hereafter Epson) announced its third quarter and nine months 2016 results on January 31, 2017 (see Figure 1, Figure 2, and Figure 3). Epson Q3 sales of ¥ 278.3 billion (B) ($2.6B), down 6% year-to-year (YTY) Printing Solutions Q3 sales of ¥ 192.4B ($1.8B), a decline of…

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Top Five Challenges in 2017 for MPS Providers

We are now over 10 years into the emergence of MPS as a major shift in the imaging industry. While there are always different levels of competence and execution around the MPS ‘service’ model, essentially most of the industry has adopted MPS in at least some way shape or form. So, what does this wide…

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Canon Q416 and FY16 Had Sales and Profit Decline

2017 Projection Shows Healthy Increase is Sales and Operating Profit Canon, Inc. announced its fourth quarter and full-year 2016 results on January 31, 2017 (see Figure 1, Figure 2, and Figure 3). Canon consolidated Q4 sales of ¥ 965.2 billion (B) ($8.8B), down 7% year-to-year (YTY) Office Business Unit Q4 sales of ¥ 485.9B ($4.4B),…

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“New” Xerox Fourth Quarter Earnings in Line

Exceeds first-year savings target for Strategic Transformation Program Xerox Corporation announced its fourth quarter 2016 earnings on January 31, 2017 (see Figure 1, Figure 2, and Figure 3). Due to the split with Conduent some numbers are estimated for past quarters. Xerox total Q4 revenue of $2.7 billion (B) from continuing operations, down 7 percent…

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Who will win the inkjet war?

Several years ago, business inkjets were not the most popular device in an office. Managed print services for medium-to-large corporations all but did away with personal printers and most of them were business inkjets or small laser printers. But there has been a resurgence of inkjets in the small-and-medium businesses (SMB) and SOHO segments. There…

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Do Pagewide Printers Really Have A Lower Supplies Cost than Lasers?

One of the advantages asserted by Pagewide promoters is that the supplies cost per page comparison to laser printers is very favorable.   The story continues that Pagewide is therefore in a position to challenge the dominance of Laser printers in the business market when the supplies cost advantage is coupled with Pagewide’s lower hardware cost,…

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Office Printers – Pressures on Embedded Technology Licensing Costs

Office printer manufacturers are continually looking at ways to reduce costs in their devices, especially today given continued erosion of operating profits as a result of declining printer shipments and printer installed base that drives the lucrative consumables annuity business. Today, many printer manufacturers continue to license or purchase embedded printer technologies that they have…

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Imaging Market Evolution – The Channel and “Amazon Like” Services

A look at the future of the Imaging market and sales channels One of the questions we often hear is what will the market and channel for imaging products and services look like in 5-10 years. This is a huge topic to tackle so we continue to take it in chunks as a series of…

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Office Printer Media – Often Overlooked but Still Very Important

Many of us print less today than we did five-ten years ago but despite the decline in office print volumes, print media is still very important. It is important because it does affect print quality and is a key part of the office printer supplies annuity and is also so very important to those in…

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Finding MPS Revenue Growth in Enterprise Accounts

As markets grow and mature, achieving growth for individual competitors rapidly shifts from winning ‘greenfield’ opportunities to using market segmentation, customer targeting, and other techniques to drive growth. It is at this stage that your marketing team should begin earning their paycheck by identifying ways to grow revenue in a market that increasingly consists of…

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Market Maturity and Industry Consolidation … Is it a Discrete or a Concurrent Process?

If Market Maturity in an industry is a given, then what dictates Industry Consolidation? There are many thoughts given to why an industry matures in terms of a phase, what direction does it take, what drives maturity, is there a programmed pattern, or does it take 10, or 20 years, or is it a specific…

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Imaging Market Evolution – The Channel Partner of the Future

A look at the future of the Imaging market and sales channels One of the questions we often hear is what will the market and channel for imaging products and services look like in 5-10 years. This is a huge topic to tackle so we continue to take it in chunks as a series of…

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The Aftermarket Office Printer Cartridge Business is Big and Growing

Photizo focuses very much on the Office Printer Cartridge Market because the revenue and profit contribution to printer manufacturers or to aftermarket cartridge suppliers is so significant.  To a printer manufacturer, office printer supplies can account for 60-70% of overall printer business revenue and a higher % of profits.  Losing a few % points of…

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Apex / Lexmark Acquisition Complete – What’s next on Apex’s Itinerary?

Part I: Apex / Lexmark Acquisition Complete – What’s next on Apex’s Itinerary? Part II (Coming Next): Apex / Lexmark Acquisition Complete – What’s next on the Aftermarket Itinerary? The sale of Lexmark has been approved. According to Lexmark’s Newsroom, dated November 29, 2016 the company confirmed the Acquisition of Lexmark to Apex Technologies. The…

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What’s in a Job Title … Could Millennial’s create a new paradigm in a job title creation?

We have often heard the age-old saying, “Too many cooks (job titles) in the kitchen spoils the broth.” Business Translation: “In business, when there are too many cooks (job titles) in charge of a job or project, they all tend to make their own changes and it just ends up ruining the broth.” This statement…

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Another One Bites the Dust

The New York Observer is the latest in a line of publications to cease publishing a printed edition and will only be published in a digital / on-line format at the Observer. “We reach more people in an hour online than we reach in a week through print and will continue to focus on bringing…

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Imaging Market Evolution – Mergers and Acquisitions

A look at the future of the Imaging market and sales channel  One of the questions we often hear is what will the market and channel for imaging products and services look like in 5-10 years. This is a huge topic to tackle so we continue to take it in chunks as a series of…

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Canon Q316 Earnings Results in Yet Another Full-year Forecast Cut

Cuts Full-year Forecast for Third Time in 2016 Canon, Inc. announced its third quarter 2016 results on October 26, 2016 (see Figure 1, Figure 2, and Figure 3). Canon consolidated Q3 sales of ¥ 778.8 billion ($7.71B), down 16 percent year-to-year (YTY) Office Business Unit Q3 sales of ¥ 411.2B ($4.07B), a decline of 19…

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What Does HP’s Instant Ink Program Signal for the Enterprise?

HP’s Instant Ink program is focused on retail printing customers, but it has serious implications for the entire printing industry. Consider first what Instant Ink offers the retail customer and then consider what the broad implications are. HP states that the company’s Instant Ink program addresses the two pain points for retail printing customers: Cost/value…

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What are Potential Game Changers for the Hardcopy Industry?

For a mature industry, the hardcopy industry continues to change at a dizzying pace. Mergers and acquisitions among solution providers, systems integrators, and service providers; the changing landscape of the channel and the continuation of technology improvements in printing devices, such as Epson’s EcoTank models, HP’s PageWide and PageWide Pro series, Canon’s Pixma CISS printers,…

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Where’s the Light (at the End of the Tunnel)?

The proverbial ‘light at the end of the tunnel’ appears very faint these days as U.S.-based and Japanese OEMs continue to consolidate, attempt to find profitable adjacencies, reduce expenses or buyback stock in order to make each other attractive to investors. All hardcopy OEMs have reported at least one quarterly earnings for Fiscal 2016. Almost…

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Russia Builds a Tank (of a Printer)

Russia has demonstrated the first inkjet multifunction printer manufactured in Russia. On September 13, 2016 at the Import Substitution 2016 International Expo, Service Systems (in partnership with four other companies including XaaR) showed the “Katyusha.” From all indications (and since XaaR is involved) the device is an inkjet MFP (or All-in-One) that has the typical…

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Consolidation Now Hitting Distributors

A week ago Avnet agreed to sell its Technology Solutions Unit to Tech Data for $2.6 billion (B) comprised of $2.1B in debt, $300M in cash, and $200M in stock. The deal is expected to close in the first or second quarter of 2017. Tech Data said it was not interested in acquiring all of Avnet.…

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What is Robotic Process Automation?

Seeing a headline with robots in it caught my attention. I’ve worked with robots for years, particularly education robots. Ever since robots have come on the scene, there has been the concern that automation would result in layoffs, in this case, manufacturing and distribution employees. Now, however, the concern may be that robotic process automation…

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