Canon Q316 Earnings Results in Yet Another Full-year Forecast Cut

Cuts Full-year Forecast for Third Time in 2016 Canon, Inc. announced its third quarter 2016 results on October 26, 2016 (see Figure 1, Figure 2, and Figure 3). Canon consolidated Q3 sales of ¥ 778.8 billion ($7.71B), down 16 percent year-to-year (YTY) Office Business Unit Q3 sales of ¥ 411.2B ($4.07B), a decline of 19…

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What Does HP’s Instant Ink Program Signal for the Enterprise?

HP’s Instant Ink program is focused on retail printing customers, but it has serious implications for the entire printing industry. Consider first what Instant Ink offers the retail customer and then consider what the broad implications are. HP states that the company’s Instant Ink program addresses the two pain points for retail printing customers: Cost/value…

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What are Potential Game Changers for the Hardcopy Industry?

For a mature industry, the hardcopy industry continues to change at a dizzying pace. Mergers and acquisitions among solution providers, systems integrators, and service providers; the changing landscape of the channel and the continuation of technology improvements in printing devices, such as Epson’s EcoTank models, HP’s PageWide and PageWide Pro series, Canon’s Pixma CISS printers,…

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Where’s the Light (at the End of the Tunnel)?

The proverbial ‘light at the end of the tunnel’ appears very faint these days as U.S.-based and Japanese OEMs continue to consolidate, attempt to find profitable adjacencies, reduce expenses or buyback stock in order to make each other attractive to investors. All hardcopy OEMs have reported at least one quarterly earnings for Fiscal 2016. Almost…

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Russia Builds a Tank (of a Printer)

Russia has demonstrated the first inkjet multifunction printer manufactured in Russia. On September 13, 2016 at the Import Substitution 2016 International Expo, Service Systems (in partnership with four other companies including XaaR) showed the “Katyusha.” From all indications (and since XaaR is involved) the device is an inkjet MFP (or All-in-One) that has the typical…

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Consolidation Now Hitting Distributors

A week ago Avnet agreed to sell its Technology Solutions Unit to Tech Data for $2.6 billion (B) comprised of $2.1B in debt, $300M in cash, and $200M in stock. The deal is expected to close in the first or second quarter of 2017. Tech Data said it was not interested in acquiring all of Avnet.…

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HP Delivers 16 New LaserJet and PageWide A3 MFPs

Plans to Grow A3 HP MFP Revenue Share 10 Times  Lost in all of the excitement about HP acquiring Samsung, HP delivered a ‘Shot heard around the world’ to copier manufacturers and dealers yesterday. Ever since Enrique Lores, president, Imaging and Printing, HP Inc. announced the company’s intent to “Expand into the A3 copier market”…

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3D Printing Susceptible to IP Theft or Counterfeiting?

A close associate of mine has recently become very interested in utilizing 3D printing for a hobby of his that he hopes to expand into a small business. 3D printing is, of course, considered an adjacency to the well established field of putting marks on paper. Instead of depositing ink or toner in a single layer…

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Imaging Market Evolution – Here’s The Truth About Consolidation

A look at the future of the Imaging market and sales channel  One of the questions we often hear is what will the market and channel for imaging products and services look like in 5-10 years. This is a huge topic to tackle so we will take it in chunks as a series of insightful…

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Is This the Beginning of the Aftermarket Rollup?

It appears that Clover Technologies Group (CTG) is exploring strategic alternatives. Reuters reported that Clover Technologies Group has employed Morgan Stanley to find a suitor in which the company could be sold for around $1.5 billion (B). Golden Gate Capital is the firm that acquired Clover and West Point Products back in April 2010. Since…

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2016 Canon Analyst Summit

“One Canon” Approach and Large Format take Center Stage  I get the feeling Canon wants us to be in the know, the Analyst Summit on August 10 is the second event in the last six months to share their direction and changes. They are kind, Melville in August isn’t all that bad for a guy who…

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Business Intelligence Digest – July 2016

Download the Business Intelligence Digest – July 2016! Enjoy all the articles that we published in July … in one convenient PDF document.

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Moving From Commodity Fleet Management to High Value Solutions

By Ed Crowley, CEO Recently I was honored to be the keynote speaker for Canon’s 2016 USA Roadshow. The event was held in five cities (Melville, NY, Irving, TX, Atlanta, GA, Chicago, IL, and Irvine, CA) with the intention of creating enthusiasm, engagement, and increased knowledge of Canon’s solutions platform for the U.S. Canon dealer…

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Can You Estimate the Price/Performance for Monochrome Laser Printers Over the Past 40 years?

Price performance seems to be a good metric to use when comparing the improvement in prices and page per minute (PPM) over time. Photizo undertook some research to determine what the pricing was for monochrome single-function laser printers and what performance a user would receive based on that pricing. It used to be that 40…

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2016 HP Industry Analyst Summit Key Messages

By Ed Crowley, CEO Recently I attended HP’s inaugural Industry Analyst Summit (IAS) from June 20-22. In the past few years, the IAS event for imaging has seemed like a bit of an afterthought or side-room event relative to the major HP Enterprise focus. Now, under HP Inc., the focus and intensity of this event…

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Will Ricoh Hire Israel?

Ricoh has a significant problem in Europe. Bev Cunningham, Ricoh Europe Senior Vice President, Human Resources, said she has an “aging workforce of 7,000 printer engineers” (service technicians). Most, if not all, of these technicians offer excellent customer service. However, printers and multifunction printers (MFPs) can be fixed remotely and because of this fewer technicians are…

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Canon Information & Imaging Solutions – Ready to Make a Difference

In 2011 Canon announced Canon Information and Imaging Solutions (CIIS), a wholly owned subsidiary of Canon USA. Upon the launch, Photizo Group (PG) spoke with the small CIIS team to find that this endeavor was a risky move for Canon but needed to help usher in a more aggressive Services Delivery approach. The goal was…

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Is Laser Bias Relevant Anymore?

Several years ago, business inkjets were not the most popular device in an office. Managed print services for medium-to-large corporations all but did away with personal printers and most of them were business inkjets or small laser printers. But there has been a resurgence of inkjets in the small-and-medium businesses (SMB) and SOHO segments. There…

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To Print or not to Print?

Every so often the media industry will publish a series of articles, columns, and research reports on “The Office of the Future,” “Paperless office remains out of reach,” “5 Steps to a paperless life,” “ROI on paper-free projects,” and “Why paper still rules the enterprise.” Articles like these espouse the benefits and frustrations of moving…

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Nuance Document Imaging Focusing on Verticals for Future Success

On May 19, Photizo Group was invited to attend the recent Nuance Document Imaging (NDI) Division Analyst Day Summit held in Washington D.C. The summit involved key industry analysts and was supported by presentations from NDI’s management team. The presentations were interesting and provided insights into NDI’s global strategy, vision, product updates and vertical market…

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Xerox Enabling Print-to-Digital Transformation

Linking MPS Next Gen to Workflow Automation Next Gen  In a June 30, 1975 article in Businessweek, people talked about the “paperless office.” Since then it has been embraced as a goal for large and small businesses, unfortunately few businesses have come close. In the same article, Timothy C. Cronin, then the president of Inforex…

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What’s up with Monochrome Hardware Announcements?

In the space of six weeks at least 28 monochrome devices were announced in the U.K., Europe, U.S. and South Africa. Brother did announce 20 monochrome printers and MFPs this past January. As a comparison, Lexmark announced 42 mono and color printers and MFPs in late 2012. However, this plethora of monochrome printer, MFP, and…

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Lexmark Reports Q1 Loss – Fifth Loss in Last Six Quarters

Higher Value Solutions Not Able to Overcome Strong Dollar Lexmark International reported its first quarter 2016 on April 27, 2016 (see Figures 1, 2, and 3) below: Company revenue of $812 million (M) declined 5 percent (1 percent at constant currency (CC)) Enterprise Software revenue of $143M, up 60 percent (62 percent in CC) ISS…

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“Significant Year” for Xerox Starts Slow

Weak Revenue and Profit Drop Shares Xerox Corporation announced its first quarter 2016 earnings today, April 25, 2016 (see Figure 1 and Figure 2): Xerox total Q1 revenue of $4.28 billion (B), down 4 percent year-to-year (YTY) or 3 percent in constant currency (CC) Services Q1 revenue of $2.5B, up 1 percent or 2 percent…

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Lexmark Finds ‘Strategic Alternative’ in Apex Technology

  The imaging industry has suffered a reduction in revenue and operating income over the past 10 years. In October 2015, Lexmark announced that its Board of Directors had authorized the exploration of “strategic alternatives” to enhance shareholder value. Lexmark completed 2015 with $3.6B in revenue posting losses in four of the past five quarters.…

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Wrong Turns Abound for Lexmark

No company likes to have its name, in the public arena, tied to problems. Recently, however, Lexmark has found itself on the negative side of several issues. The first has to do with its downsizing of its Lexmark Enterprise Software headquarters located in Lenexa, Kansas. The facility is comprised of two 120,000 square-foot buildings. Recently…

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Smartphones, Smart MFPs, and Now Smart Machines

Xerox released a press release today related to its report on The State of Customer Service that discussed four leading trends driving customer care. This report included a survey of over 6,000 consumers in France, Germany, the Netherlands, the United Kingdom, and the United States and over half of the consumers would pay more for…

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HP’s 2016 Spring Launch is Massive

HP’s 2016 Spring Launch is focused on capturing business share by differentiating with security, strengthening its portfolio, and leveraging its PageWide technology. HP announced its new HP Secure Managed Print Services offering to fulfill its security concerns for Enterprise and large corporations. HP strengthened its portfolio by announcing 10 printing devices in its OfficeJet Pro…

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HP, Inc. Experiences Decline in Core Printing Revenues, Accelerates Job Cuts

• HP, Inc. revenue of $12.2B declined 12% YTY • Printing revenues declined to $4.6B (17% YTY) • Printing supplies revenue comprised 67% of Printing segment • Supplies declined 14% YTY to $3.1B • Printing hardware units were down 20% YTY • Consumer hardware revenues declined to $322M (46% YTY) • Printing operating profit declined…

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Lexmark Announces Outstanding Enterprise Software Results for Fourth Quarter and Full Year 2015

Announces 550 Job Cuts        Lexmark reported its fourth quarter and full year 2015 results on February 23, 2016, basically a month after it normally announces its results. For the Imaging Solutions and Services (ISS) division, the results continued its decline except for its managed print services (MPS) unit where revenues grew one…

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