Printing and Imaging IT Services Under Scrutiny

It has been reported that Dell, Inc. is in the throes of selling its information technology consulting arm to Japan’s NTT Data Corporation. This brings to mind several other printing and imaging firms that have offloaded IT services groups: Xerox sold its ITO business to Atos and HP split its printing and imaging unit from…

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The Productivity Unicorn?

Productivity is at an all-time-low despite advances in technology, according to a recent Harvard Business Review article. It’s estimated that today’s executives receive over 30,000 external communications every year now, and line managers have less than 7 hours of individual productivity time during the week. What gives? Apparently, productivity is on the decline, according to…

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Sometimes the Answer is Right Under Your Nose

Xerox will lay off 325 call service center employees in Redmond, WA effective May 6 according to an article from the Puget Sound Business Journal. Xerox said the layoffs were not tied to the upcoming split, but instead to an agreement with an unidentified client. In general, call centers have high turnover so Xerox brought…

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Ransomware: The Uncounted Cost of Digital Assets

As we are bombarded with mounting evidence of the inevitable transition into fully digital workflows, many of us wax poetically about the efficiency of business at the speed of digital. However, there is an untold cost rapidly emerging on this digital frontier–Ransomware. Ransomware is a type of malware that restricts access to the infected computer system in…

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MPS Driving Cartridge World Franchises Out of Business?

A Recycler article reports that a Cartridge World store in York, England is being redeveloped into apartments. The Cartridge World franchise lease was “about to expire” so the owners were assessing the best option for the future of the space. This is not an unusual occurrence as several Cartridge World stores in the United States…

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Mobile Phone Tricked By Inkjet Printer?

Many smartphone users use a fingerprint scanner in order to protect the important information contained in their smartphone from prying eyes. However, it is possible that this security feature can be deceived using a simple inkjet printer. Researchers from Michigan State University scanned and printed fingerprints on photo paper and then used these printed fingerprints…

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Can Print Be Part of a Customer Experience Strategy?

Increasingly, customer experience is making its way to the forefront of C-level executives’ minds as the world continues to march toward digital dominance. What’s an industry to do?

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HP Backs Channel, Moves 30 Percent of Customers to Partners

In recent news, HP announced it would shift 1,500 services-customers (about 30 percent) to be supported by its partners. Is this a smart move by HP?

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Amazon Dash Turns Printers into ATMs for Printer OEMs

Should consumers trust Amazon pairing with printer manufacturers to automatically order new supplies?

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Denver + Xerox = Real Solution

With weekly announcements about faster print speeds, more paper capacity, or a new application APIs from a copier and printer manufacturers, real innovation seems to be few and far between. Will the new partnership between the City of Denver and Xerox be more of the same?

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Odd Couple: Copier Dealer and Marketing Firm Merge

While mergers and acquisitions have become the norm in the printing and imaging industry, I was surprised to see copier dealer, Laser Resources, Inc., acquire a marketing firm, Freaky Fresh Marketing. I’m not sure how a company with a mission statement that reads, “We are an independent, Iowa-based organization dedicated to providing superior printing system…

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2016 Marketing Spend to Increase

Print Business referenced a report from the Institute of Practitioners in Advertising that said after review of marketing spend in 4Q15 that spending on marketing will rise in 2016. Additionally, the CMO Council reported that global spending on media will “rise at a compound annual rate of 5.1 percent during the next five years to…

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What the Sanctions Have Brought: 2015 Russian Office Printing Market

Photizo Group has engaged with a Russian office printing market insider, Dr. Stanislav Malinskiy, delivering an in-depth analysis of the Russian office printing market, and the impact of United States sanctions. Dr. Stanislav Malinskiy and Photizo Group work together to help you understand: how sanctions are impacting buyer intent key shifts occurring in the procurement…

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Cost Per Page for Monochrome Laser SFPs

These charts from Context show the cost per page for selected monochrome laser single-function printers (SFPs) in France, Germany, and the United Kingdom for May 2014 to April 2015. All cost per page data is presented in local currency (the euro for France and Germany and the British pound for the United Kingdom). For more…

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Attention Spans Are Getting Shorter…. Look, Squirrel!

Microsoft Corporation has completed a study of the impact of digital technologies on attention spans. The researchers surveyed 2000 Canadians over the age of 18, finding an average attention span of eight seconds, down from the 12 second average noted in a previous study completed in 2000. The decrease was seen across all age groups…

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News Byte: It’s all about that real estate

Two significant developments this week have the potential to change the landscape of your local shopping center. Staples has announced it is making a second attempt to acquire rival Office Depot, while news out of Radio Shack is that the venerable electronics company is finally truly on its way under. Among the vultures circling Radio…

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News Byte: Staples Seeks to Avoid Starboard Fight, Will Acquire Office Depot

New Staples will have annual sales of approximately $39 billion Staples began discussions to acquire Office Depot (Depot) last September. This comes 18 years after antitrust regulators blocked the merger of both companies, citing monopolistic concerns. The speed with which the acquisition came about has surprised many in the office super stores (OSS) industry. Most…

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News Byte: Xerox Shifts its Large Enterprise Operations into Xerox Services

Effective today, Xerox Large Enterprise Operations (LEO) will become part of Xerox Services. Mike Feldman, head of LEO, will report to Bob Zapfel, head of Xerox Services. Prior to the move, LEO had been located within Xerox’s Technology Business. According to Xerox sources, the shift is aimed at increasing collaboration between the account teams, enabling…

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News Byte: Konica Minolta Sales and Profit Up, Led by Business Technologies Segment

Konica Minolta, Inc. (KMI) reported its third quarter results for fiscal year 2015 on January 30, 2015. It reported net sales of ¥255.3 billion, an increase of ten percent year-to-year (YTY). Operating income was ¥16.2 billion, an increase of ten percent YTY. Net income was ¥7.3 billion, an increase of 39 percent YTY. Sales within…

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News Byte: Canon Reports Increased Profits While Net Sales Drop

On January 28, 2015, Canon reported its fourth quarter and fiscal year 2014 results. Consolidated net sales for the fiscal year were $30.8 billion (a decline of 0.1 percent year-to-year (YTY)). Gross Profit increased 5.5 percent for the fourth quarter and 3.5 percent for the fiscal year. These increases were due to ongoing cost-cutting measures…

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News Byte: Through the Looking Glass with Remote Monitoring

Identity-as-a-service (IDaaS) is the next solution to manage the increasingly complicated web of systems we use to manage our connected lives.

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News Byte: By Dropping Inquiry, Did the British Serious Fraud Office Conclude HP Overbought on Autonomy?

The British Serious Fraud Office (SFO) closed its fraud investigation into Autonomy, stating that they believed that there was “insufficient evidence” for a conviction. The United States investigation is still ongoing.   In 2011, HP bought Autonomy for $11.1 billion. While on the face of it, this announcement sounds like great news for HP, the…

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News Byte: Are You Ready for the Digital Fallout?

The leaders of today are often unseated by innovative outsiders. We continue to see that the five forces of mobility, big data, cloud, social media, and artificial intelligence are creating huge disruptions to the way companies run their businesses.

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News Byte: Lexmark Announces Digital Signage Solution

Lexmark has announced its Digital Endcap Solution at the National Retail Federation (NRF) event in New York City.

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News Byte: The IT Shuffle

In December 2014, Xerox announced that Atos will acquire its ITO business for $1.55 billion in cash and other considerations. Was this a smart move?

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News Byte: Canon Announces New Flagship Color Laser Printer Designed to Meet Market Demands

On Monday, Canon U.S.A., Inc. launched two new color laser imageCLASS office devices for small and medium business. The MF820Cdn is the fastest imageCLASS color device Canon has produced with a print speed up to 36 ppm. The MF810Cdn is designed to enhance productivity and image quality while being easy to use.

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News Byte: Wearables Get Their Day in Court

A recent Wired article covered the first case in which data from wearables have been used in court as evidence. A woman from Calgary used the data from her Fitbit to prove that an accident had decreased her activity levels. This shows that wearables such as Fitbit or Google Glass have become more culturally acceptable…

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News Byte: Speech-to-Text Speeds Business Agility

A recent InformationWeek article stakes the claim that speech-to-text has a dramatic impact on business agility and personal efficiency. Photizo agrees, and in our ‘9 Predictions for 2015’ webinar, we go so far as to say speech recognition solutions will become a competitive differentiator for print management solutions over the coming year.

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News Byte: Toshiba Expands Digital Signage Customer Base

Within the past 90 days, Toshiba has announced two partnerships (AEG announced on September 8) expand its product offerings and gained a large, affluent customer base that has the opportunity to utilize all of Toshiba’s product offerings.

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News Byte: Kodak Rolls Out a New Organizational Structure in Hopes of Becoming More Nimble, Driving Growth

Will Kodak’s New Organizational Structure bring some of its historic entrepreneurship back to the company?

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