Can a Print Technology Enable the Contractural Business Model?

Many OEMs looking to improve their competitiveness by offering an improved value proposition to their customers are considering shifting from a transactional business model to a contractual business model.  The transactional model is the historical method of selling a printer and then selling supplies and replacement components.  The contractual business model shifts the burden on…

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Headline Rollup for May 25, 2017

IBM’s Remote Work Reversal Is A Losing Battle Against The New Normal Until recently, IBM was one of the first and biggest proponents of remote work. But no longer. In March, the company began directing thousands of employees to work from set locations or else look for another job, an ultimatum it extended more widely last week. The move is…

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What the Imaging Industry can learn from McDonald’s focus on operation efficiency

As many of you, I read a great deal but with so much content out there, we all really need to focus on the important articles; hopefully some that will leave us with a lasting impression like the one posted on Monday, May 22, 2017 in Office Equipment Blog.  Given the state of the imaging…

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Improving Margin by Reducing Supplies Cost

For managed print service providers, properly managing costs is essential to maintaining profitability. When managing printers, the top two costs are labor and supplies costs. To maximize supplies yield, service providers have done numerous different things including: turning off alerts on the device, educating users not to change cartridges until they stop printing or streaking,…

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Printer Manufacturers continuing to look outside the office print box

When HP acquired Indigo back in 2001, many in the industry questioned the move, but today, the acquisition has proven to be a huge success for HP, who like other office printer manufacturers was searching for ways to grow their printing business knowing that the office printing market would eventually be in decline, and they…

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Headline Rollup for May 18, 2017

Group companies pulling money out of Toshiba Major Toshiba group companies are parking significantly less money with the troubled conglomerate, seeking to minimize potential risks and appease wary shareholders. Canon Announces uniFLOW Secure Public Print (SPP) License for Konica Minolta Devices Offering increased versatility through its products, Canon U.S.A., Inc., a leader in digital imaging…

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Canon Expands uniFLOW to Support Konica Minolta

Secure Print helps to address one of the industry’s major concerns – document security On May 17th, Canon U.S.A., Inc., announced the uniFLOW Secure Public Print (SPP) Device License for Konica Minolta devices. Canon’s uniFLOW software is a one-platform solution for print, scan, and device management that can work across certain mixed fleet environments. Through…

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Xerox Buys MT Business Technologies

On May 15, 2017, Xerox’s Global Imaging Systems (GIS) division acquired an Ohio based multi-vendor dealer MT Business Technologies, the first acquisition as part of the $100M Xerox reportedly has set aside for such acquisitions of multi-brand resellers with the intent to convert them to Xerox-exclusive partners. This acquisition effectively kicks Xerox competitors Ricoh and…

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Headline Rollup for May 16, 2017

Leaders, Innovators, and Builders: The Difference Makers of the Document Imaging Industry For the past few months, ENX Magazine has been asking people in the document imaging industry to name individuals who they feel have made an impact on the industry. Xerox’s Global Imaging Systems Acquires MT Business Technologies; Expands Presence in Ohio Purchase furthers…

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Takeaways from Toshiba’s 2017 Lead Conference

Many of us have read or written articles about some of the challenges that Toshiba, Japan has, particularly related to their Westinghouse nuclear power plant group.  I had an opportunity to attend Toshiba’s 2017 Lead Conference in Orlando, Florida last week.  This event was sponsored by Toshiba Tech, a 50% owned subsidiary of Toshiba, Japan…

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Why HP is Getting it Right

This is the first in a series of insights on strategies and tactics for surviving, and thriving, in a shrinking market.   Last year, after the break-up of HP Inc and HP Enterprise, I made the statement that this was the most enthused and motivated HP executive team I had seen in a long time.…

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Headline Rollup for May 11, 2017

Xerox releases cloud-based content management system Poor content management results in taking too long to find content, duplicated efforts and insufficient re-use Ricoh launches two new Direct to Garment printers Today Ricoh makes their official entry into the direct to garment printing industry with the release of the RICOH Ri 3000 and Ri 6000 printers.…

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Thoma Bravo acquires Lexmark’s Enterprise Software Business

Private equity firm Thoma Bravo has recently announced entering into a definitive agreement with Lexmark International Inc. to purchase Lexmark’s Enterprise Software business which consists of three primary businesses: Kofax, ReadSoft and Perceptive Software. The deal is expected to close in the third quarter of 2017.  The firm then plans to sell its Perceptive unit…

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Will Service be the Next Frontier on the Imaging Industry?

For many years, focus in the imaging industry was on hardware, for buyers, pushing price/performance versus competition.   Today, we all talk about cost per page but with a heavy focus on supplies costs as a component of perhaps an MPS (Manage Printer Services) contract.  We talk less about service/maintenance perhaps because there has not been…

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Headline Rollup for May 9, 2017

HP Unveils New 3D Printing Global Reseller Program, Service Bureau Installations, Reference and Experience Centers, and Open Materials Ecosystem Expansion New customers and partners accelerate global reach and adoption of HP’s commercial 3D printing solutions to reinvent manufacturing HP to scale up its 3D printer business for use in mass manufacturing After announcing its first…

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What is RPA?

Seeing a headline with robots in it caught my attention. I’ve worked with robots for years, particularly education and entertainment robots. Ever since robots have come on the scene, there has been the concern that automation would result in layoffs, mostly for manufacturing and distribution employees. Now, however, the concern may be that Robotic Process…

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Business Intelligence Digest for April 2017

Download the Business Intelligence Digest – April 2017. Enjoy all the articles that we published in April… in one convenient PDF document.

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Corrected Ricoh Financials

Today, May 2, 2017, Ricoh announced a favorable adjustment to their financials previously reported on April 11, 2017 for the fiscal year ending March 31, 2017. The good news for Ricoh is that revenue increased by about 29 billion yen which resulted in increases in both operating income and net income.  Q4 2016 revenue was…

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Disclosing Bad News

I read an article recently from Quartz Media LLC “It took Toshiba 70 years to reach its peak—and just a decade to fall into an abyss”.   I am not sure I would agree with everything in this piece, particularly the bit about Toshiba falling into an abyss.  Yes, the Toshiba parent Company has its challenges…

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Headline Rollup for May 2, 2017

Ricoh announces a difference between their previous forecast and actual results Ricoh announced today the difference between its forecasted consolidated operating results previously announced on April 11, 2017 and the actual results ended March 31, 2017. Fuji Xerox monitored by Government procurement agency, SFO will consider any new information The Serious Fraud Office will consider…

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Canon Releases Q1 2017 Earnings

Today, April 27, 2017, Canon released their Q1 2017 Earnings Report and the following is Photizo’s summary.  On March 7-9, 2017 I attended Canon’s One Canon event held in Boca Raton, Florida where Canon executives reviewed their 2016 financial performance vs. 2015 and talked about new products, technologies and programs. Canon’s Q1 2017 Earning Report…

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The Imaging Channel of Tomorrow: Services = Survival

The key challenge Imaging dealers will face over the next 5 years is that by the time they feel the pain of a failing business it will be too late to start implementing changes. As always, there will be innovative dealers in the channel who make the investments, evolve their business model, and do the…

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Headline Rollup for April 27, 2017

Apex releases new chips Apex announced the new chips on their website for the Ricoh’s series which was launched in the US and Russia November last year and Apex has released the first replacement chips for the SP C377 series. Print Volume Trends: The Facts May Surprise You While the concept of the paperless office was…

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Xerox Releases Q1 2017 Earnings

Today, April 25, 2017, Xerox released their Q1 2017 Earnings Report and the following is Photizo’s summary. I have attended several Xerox events recently, the investor conference in NYC in December 2016 and the Xerox announcement event also in NYC at the end of March where Xerox announced 29 new products. 29 New Products and…

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Xerox Hiccups with a 17% Q1 Earnings Decline

“Revenue and cash flow in line” says CEO Xerox Corporation announced its first quarter 2017 earnings on April 25, 2017 (see Figure 1, Figure 2, and Figure 3). The company provided different revenue splits so some numbers are estimated for past quarters. Xerox total Q1 revenue of $2.45 billion (B) from continuing operations, down 6.2%…

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Can Analytics Bolster Graduation Rates?

Purdue University has developed a web tool that can help new freshman adapt to campus and presumably helps students increase the odds they will graduate. Currently, Purdue has about a 50 percent graduation rate. Today according to the National Clearinghouse Research Center, a student enrolled in a four-year degree program that instead takes the student…

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Headline Rollup for April 25, 2017

HP Launches Subscription Printing Service HP has launched a new subscription printing service in Ireland, which works on a flat-rate monthly subscription fee based on how many pages a customer prints per month. Xerox Reports First-Quarter 2017 Earnings APR 25, 2017 – EARNINGS/FINANCIAL, CORPORATE Xerox Brings Together Channel Partners to Experience the Future of Work; Grow Revenue and Enter…

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From Printer Box selling to Workflow and Solution Consulting

It is interesting to see how printer manufacturers are continuing to transform from “box selling” to workflow/solution selling. I have attended a number of printer manufacturer events over the past few months and it is very clear that the focus is no longer on hardware.  Why is that?  Well, the top printer manufacturers all offer…

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Headline Rollup for April 20, 2017

Epson Introduces Powerful, High-Speed WorkForce Pro All-in-One Printers with Compact Space-Saving Design LONG BEACH, Calif., April 19, 2017 /PRNewswire/ — Epson America, Inc., a leading provider of superior performing printing solutions, today announced the Epson WorkForce® Pro WF-4700-Series and WorkForce Pro WF-3720 all-in-one printers designed for small businesses. OfficeMax acquired by Platinum Equity Financial Review reported that this will make…

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Why has HP put so much effort into 3D materials development?

HP has always been a leader in the 2D printing arena. One of its strategies to expand and grow has been its proprietary nature in its toner and ink supplies. If you get right down to it, with over two-thirds of its printing revenue coming from consumables, proprietary has been a very good strategy. That…

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