HP Moves Upmarket with Instant Ink, New Officejet Pro Models

HP has announced a series of new HP Officejet Pro ink jet printers compatible with its Instant Ink delivery service and aimed at small and medium-sized businesses (SMBs). HP’s Instant Ink program is a subscription ink delivery system that tracks printing and automatically sends replacement HP ink cartridges before the in-use cartridge runs out. The…

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New Association in China for Printer Supplies Aftermarket

The Printer Supplies Industry Association of Guangdong Province was founded on February 28, according to report from RecyclingTimes Media. Print-Rite was selected as Chairman of the association, Zhuhai Un-tern Imaging Product Company of Mito Group, RecyclingTimes Media, and Foshan Shunde Gobol Industrial Co. were chosen to serve as deputy chairman organizations. Currently the association has…

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Samsung Unveils Cloud Print App, Hints At Cloud Platform

Samsung Electronics Printing Solutions unveiled plans to launch the new Samsung Cloud Print at CeBIT 2014 and disclosed plans to offer more mobile solutions and a new Samsung Cloud Platform in the coming years. Samsung Cloud Print is comprised of the Samsung Cloud Print app and a new range of NFC-enabled printers and features advanced security compatible with Samsung’s…

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MPS Leaders Index for Channel Providers

Click here to download a PDF of the report.    Executive Overview In late 2011, Photizo Group began assembling a group of leading managed print services (MPS) providers throughout the world to capture a set of metrics central to MPS providers that we now call the MPS Leaders Index for Channel Providers (MPS Leaders Index).…

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Fewer Brick and Mortar Stores Equal More Online Opportunities

Recently several companies have announced plans to close brick and mortar stores around the United States. The list includes Radio Shack closing 1,100 stores (20 percent), Staples closing 225 stores, J.C. Penney closing 33 locations, Sears closing 500 stores, and Macy’s closing five locations. Kmart, Office Depot, and Men’s Warehouse will probably be making similar…

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How a Culture Prevails: Trina Wolfgram’s HP Experience

“As a manager, I lead by example. If I just said a bunch of words, but my actions didn’t match up, they would just be words. I try to make sure the work my team gets to do stretches them and energizes them.” – Trina Wolfgram, manager in Managed Services at HP

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Would Your Kid Buy MPS From You?

It seems that just about everywhere you turn, someone’s talking about the impact the Millennial Generation (Generation Y) is going to have on your business. We were interested in better understanding how this transition is going to impact your managed print services (MPS) business. Does Generation Y even care about printing? In other words, would…

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Fourth-Quarter Financials: An io360 Compendium

Each quarter, Photizo Group analysts compile financial summaries from each of the six major OEMs in the imaging industry: Canon, HP, Konica Minolta, Lexmark, Ricoh, and Xerox. The analysis of these firms goes beyond charts and graphs. Quarterly financial reports tell the story of each OEM.

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The Year in Review: An io360 Compendium

Since the economic downturn in 2008, the imaging industry has been in transition. Budget conscious end users started tightening spending, and layoffs caused a decline in printing. Simultaneously, the market started going digital, with BYOD trends and digital workflow needs exerting pressure on IT departments. The net result of these activities has been a nearly-across-the-board decline in worldwide shipments and revenue of imaging industry hardware and supplies. Opinions abound related to the implications and next steps for this industry in transition.

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How a Culture Prevails: Sam Oziel’s HP Experience

“In my thirteen-year career at HP, the one common thread I can pinpoint between all of the teams was the presence of tremendous leadership. It’s definitely something you need from the top, but what’s unique about my workgroup is that it’s a grass roots phenomenon that exists at the individual contributor level, too.” – Sam Oziel, director of enterprise and public sector sales for HP’s printing and personal systems division

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MPS Leaders Index for Channel Providers

This report offers key insights into how leading MPS providers execute a profitable managed print services business. Whether you run a successful MPS practice or are considering entering the market, this information provides you with the valuable information you need to consider.

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Why Are There So Many Old Rockers?

Triggered by my son’s pending college plans, I was thinking back to my own college days, and I am talking a pretty long time ago. One memory that occurred to me was that the Rolling Stones were in town back then, on what was rumored to be their farewell tour. Really? Well, they are still…

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How a Culture Prevails: Steve Nigro’s HP Experience

“As long as I believe I can grow and as long as I know HP is investing in the future, I know it’s a great place to be.” – Steve Nigro, senior vice president of HP inkjet and graphics business in Vancouver, WA

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Chinese Government Makes Room for Aftermarket Supplies

The central government of China has selected four aftermarket supplies manufactures as its designated printer supplies providers for 2014 according to a February 21 announcement. These four companies are Print-Rite Unicorn Image Products, Zhuhai Seine Technology (Ninestar), Beijing Laser Hi-Technology, and Mipo International Limited. Print-Rite and Ninestar have been on the list as designated providers…

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HP to Acquire Shunra

HP announced yesterday that it has signed a definitive agreement to acquire the network virtualization business and technology of Shunra, a current HP partner. The announcement was posted on the HP Next blog by George Kadifa, executive vice president of HP Software and Bernd Schlotter, senior vice president of Application Delivery Management at HP Software.…

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How a Culture Prevails: Luis Esteter’s HP Experience

“HP puts the right people in the right spots to deliver innovation and the best products for our customers.” – Luis Esteter, sales director for PPS distribution at HP Brazil

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Is Healthcare a Placebo or Panacea For the Imaging Industry?

With Hillary Rodham Clinton keynoting the HIMSS 2014 conference and exhibition, hosted by the Healthcare Information and Management Systems Society and taking place February 23-27 in Orlando, FL, the event is not lacking star power. What grabbed our attention, however, was the number of A-list imaging companies exhibiting at this year’s show. The paper-intensive healthcare…

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Hardware Roundup: Mono MFPs Dominate New Releases December 2013 and January 2014

New releases of monochrome laser multifunction printers (MFPs) have dominated the market in the last half of 2013 and the first few months of 2014. Since August, nearly every major OEM has announced new products or refreshes in this market (See October and November Laser Hardware Roundup and August and September Laser Hardware Roundup). Photizo…

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How a Culture Prevails: Santiago Chan’s HP Experience

“The challenges [HP has recently faced] are not only big corporate decisions, but also the sum of thousands of everyday changes, some of them very tough choices, but all addressed with passion for our customers, with desire to make a difference and with trust and respect for our people.” – Santiago Chan, MCA enterprise manager for HP’s printing and personal systems group (PPS)

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How a Culture Prevails: Matt Barkley’s HP Experience

“I was drawn to the technology of HP. I’m not an engineer, but am drawn to the science and technology, which I think is true of a lot of people here. I looked at HP and thought, ‘this is a really cool company and opportunity.’” – Matt Barkley, worldwide IP and brand protection for HP.

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Has Excellent Customer Service Become a Way of the Past?

In today’s busy world, we are constantly interacting with other people, whether they are co-workers, customers, the gas station attendant, or the clerk in the check out lane. But how many of these interactions are memorable? And what makes us remember that conversation or experience? The sad thing is, most of our experiences are most…

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How a Culture Prevails, the Story of HP

echnology giant Hewlett-Packard (HP) has a storied history. The company was founded by Bill Hewlett and Dave Packard, affectionately referred to as “Bill and Dave” by employees. Since its founding days in a Silicon Valley garage, HP has achieved many milestones to be proud of, including noteworthy inventions and innovative employee benefits. In the more recent past, the company has faced its share of challenges with executive changes, layoffs and acquisitions.

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How Photizo Spells Culture? P-O-T-L-U-C-K

Company culture is a two-directional street. In one direction, you have conscious choices that are being made. In many companies, upper management decides what ideals its company is going to represent and builds policies and infrastructure around those goals. At Photizo, servant leadership is one important aspect of our culture, so all employees have a say in this process. Because of this, we have moved to an open floor plan that allows all levels of employees to interact more efficiently.

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Why Do the Oscars Still Use Paper Envelopes?

The Oscars have come to be known for several things: 8.5 pound golden statuettes, 500 feet of red carpet, and 44 beautifully crafted envelopes to announce the winners. While other award ceremonies have turned to teleprompters and other digital devices to announce winners, the Oscars have used sealed envelopes since 1941 when the Los Angeles…

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HP’s Turnaround on Schedule

Hewlett-Packard (HP) has made significant progress “toward its five-year strategic roadmap for turning the company around” and exceeded Wall Street’s estimates on its top and bottom line. HP’s net revenue of $28.2 billion and net earnings of $1.4 billion were helpful in driving cash flow. Although the revenue was down one percent year-to-year it was…

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Over half of US Newspaper Readers Prefer Print

Fifty-five percent of U.S. newspaper readers consume their local paper in print only, compared to 15 percent reading print and digital versions and 10 percent preferring digital only editions, according to a recent survey by Scarborough on behalf of the Newspaper Association of America. The survey included 150 U.S. media markets. Of those consuming local…

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FlexPrint, Inc.: Company Culture Increases Bottom Line

Most people may believe getting real excited about print on paper can be a challenge, but at FlexPrint, Inc., a national managed print solutions provider based in Mesa, Arizona, our co-workers are fanatical about serving a national customer base with this nominal need of office printing from coast to coast. Imagine for a moment…receiving calls all day about printer jams, emails about being low on toner, or online submissions requesting that a broken paper tray be fixed. There’s nothing glorious about that, but each and every co-worker within the FlexPrint family loves taking care of our number one asset, the customer. What’s the secret? In short – our unique company culture.

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“Free, Perfect, and Instant” Drives Innovation

Last Monday, I attended an event sponsored by the Harvard Book Store at Cambridge, MA’s historic Brattle Theatre. The authors of The Second Machine Age, Erik Brynjolfsson and Andrew McAfee, were there to have a Q&A discussion with a local National Public Radio (NPR) station host. I just picked up the book at the event,…

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Ninestar Moves to New Location in China’s Zhuhai

Ninestar has announced that it moved to a new office location, the New High-Tech Industry Park in Zhuhai, on February 21. The new location will feature an office space of 45,000 square meters when fully completed and is also the home of Seine’s Pantum printer manufacturing facilities. Prior to the latest announcement, other subsidiaries of…

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SCC Acquires M2 Digital to Expand Services Offerings

Earlier last week, SCC, a privately held resale and services provider in the U.K., announced it had acquired M2 Digital Limited, a managed print resources firm with an £31M in annual revenues, for an undisclosed price. Rigby Group owns SCC and ECI Partners own M2 Digital. The deal is expected to be signed early this…

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