Not-So-Common Sense: Valuing Your People

I recently had the privilege of receiving a personal tour of the GreatAmerica Leasing Corporation headquarters in downtown Cedar Rapids, IA from Doug Olson, vice president of the board and chief risk officer. Since 1992, GreatAmerica has built its business around providing top-notch customer service, a key differentiator in the leasing market. Since the early…

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Disruption in a Bind: 3D Led Manufacturing Revolution Will Require Material Advancement and IP Protection

I was fortunate enough to participate in the Additive Disruption Summit, held by Infocast in San Francisco. Attendees from diverse industries came from all over to discuss and debate 3D printing. I led a discussion between a group of analysts describing market trends, how the market is measured, and how the market will grow. There…

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MPS Review: Pulsar Technologies

MPxP and PrintEo are two managed print services (MPS) offered by Pulsar Technologies. The company is based out of Madrid, Spain with locations in Europe, North America, and North Africa. The MPxP software is a complete printer fleet management application that covers pay-per-page, pay-per-use, pay-per-cartridge and more. It is capable of maintaining thousands of printers…

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U.S. Supreme Court Rules SCC Can Sue Lexmark for Unfair Advertising

The U.S. Supreme Court made a unanimous ruling in a legal dispute involving Lexmark and Static Control Components (SCC) that originated in a controversial use of the Digital Millennium Copyright Act (DMCA) more than a decade ago. With a 9-0 ruling, the court adopted a relatively lax test that is based on the idea that companies…

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How Will the Ink Jet Market Remain Viable?

“It’s easy to come up with new ideas; the hard part is letting go of what worked for you two years ago, but will soon be out of date.” — Roger von Oech The traditional imaging industry is facing tough times. Hardware shipments declined by just over six percent from 2012 to 2013 according to…

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HP Challenges Laser-Bias with New Enterprise Officejets

On March 24, HP introduced two new series in their ink jet Officejet line up. HP says these new models are the first ink jet printers designed to meet the needs of the enterprise market. The new Officejet Enterprise Color MFP X585 series and Officejet Enterprise Color X555 series are powered by HP PageWide Technology,…

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Are You Ready for a Brave New (Imaging) World?

Predicting the future is always risky, and in today’s fast-paced imaging industry, a number of dynamics are shaping its direction. As part of Photizo’s Digital Workflow Transformation Advisory Service, we are closely following a number of overarching trends, including the adoption of mobile devices and the impact of digital workflows hastened by younger generations in…

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New Epson Business Ink Jets Deliver 75,000 Pages Without a Refill

On March 19, Epson announced 18 new business ink jet products that use Epson’s PrecisionCore industrial ink jet print-head technology to “provide lower running costs, lower power consumption, and a reduced environmental impact,” according to Andrew Semple, business unit head for Epson Europe. The full product range is the result of a €125 million investment…

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Has HP Found Its Rhythm with New SureSupply and Expanded Partner MPS programs?

On Wednesday, March 20, HP announced new and expanded services and solutions aimed at making its customers’ and partners’ lives easier by making it easier to maintain HP printers. SureSupply Leading the announcement, HP introduced SureSupply Express and SureSupply Auto-Delivery, focused on automating the supplies ordering aspect of small- to medium-sized businesses. SureSupply Express is…

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5 Reasons You Can’t Miss Transform 2014

There are five reasons for you attend Transform Global 2014 Conference in Louisville, Kentucky. Reason 1: Education The conference includes two pre-conference workshops and 25 high-impact sessions with the leading experts in the industry, great case studies, and thought provoking discussions. In fact, one of our attendees, the owner of a leading reseller said, “The…

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Chinese Government Favors Fuji Xerox, OKI, and Samsung Devices

The Chinese government procured printers 12 times, for a total of 17,807 units last year, according to a report from the Government Procurement Information, a Chinese newspaper covering government purchases.  Fuji Xerox, OKI, and Samsung top the list of the government purchased products. They sold 5,599 Fuji Xerox printers, 6,747 Samsung devices, and 834 OKI models…

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Two Lessons from the Electronic Vehicle Market

Between the trend towards greater environmental responsibility in the last 30 years and skyrocketing gas prices around the turn of the century, electronic vehicles (EVs) have gained a good amount of press and support in recent years. Many major automakers released their own EVs, including Chevrolet’s Volt, Ford’s C-max Energi, and Nissan’s Leif. The public…

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Panasonic India Launches Genuine Refill Toners

Panasonic India recently introduced genuine refill toners for its entire range of multifunction printers. According to the firm, the refill toners are an effective solution that when combined with a heavy duty legal platen printer provide a per-copy cost competitive with an A3-sized copier. The newly launched genuine refill toner, priced between Rs. 480 to Rs. 1,395, is…

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HP Enhances Mobile Printing Offerings for Enterprise Customers

HP has announced an update to two of its authentication systems – HP Access Control 14.0 and HP ePrint Enterprise 3.2 – as well as two new Color LaserJet series implementing NFC and Wi-Fi Direct printing. The NFC and Wi-Fi Direct technologies seek to mitigate security risks caused by printing from a mobile device to…

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Americans Still Trust Libraries for Guidance in Digital Era

A recent Pew Research Center survey looked at Americans’ library use and found, among other results, that in spite of predictions that technology is making libraries irrelevant, technology users are actually also generally library users. The report is the latest in a series of library-related research surveys and the third of a three-phase effort undertaken…

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Does 3D Printing Offer Channel Opportunities?

3D printing has made several “Top Ten Trends for 2014” articles. The enthusiasm for 3D printing is very high. In the same breath, Peter Misek, a Jeffries Group financial analyst, said the 3D printing consumer market is mostly hype. “The dreamland scenario of being able to print anything you want at home is unrealistic,” he said.

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Do You Want A Refill…Coffee Pod?

A colleague recently forwarded a TechDirt article about locking out the refill market…in coffee makers. Keurig is one of several companies that has greatly benefitted from the single coffee cup craze, and in order to protects its dominant market share, Keurig has apparently been “striking exclusionary agreements with suppliers and distributors to lock competing products…

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Transform Global 2014 to Host the MPSA Leadership Awards

Midway, KY — March 04, 2014 — Photizo Group is proud to announce that their upcoming conference, Transform Global 2014, will play host to the Managed Print Services Association Leadership Awards (MPSA). Transform Global 2014 will take place June 2-4 at The Galt House in Louisville, KY. It is recognized as the most educational conference for…

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HP Moves Upmarket with Instant Ink, New Officejet Pro Models

HP has announced a series of new HP Officejet Pro ink jet printers compatible with its Instant Ink delivery service and aimed at small and medium-sized businesses (SMBs). HP’s Instant Ink program is a subscription ink delivery system that tracks printing and automatically sends replacement HP ink cartridges before the in-use cartridge runs out. The…

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New Association in China for Printer Supplies Aftermarket

The Printer Supplies Industry Association of Guangdong Province was founded on February 28, according to report from RecyclingTimes Media. Print-Rite was selected as Chairman of the association, Zhuhai Un-tern Imaging Product Company of Mito Group, RecyclingTimes Media, and Foshan Shunde Gobol Industrial Co. were chosen to serve as deputy chairman organizations. Currently the association has…

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Samsung Unveils Cloud Print App, Hints At Cloud Platform

Samsung Electronics Printing Solutions unveiled plans to launch the new Samsung Cloud Print at CeBIT 2014 and disclosed plans to offer more mobile solutions and a new Samsung Cloud Platform in the coming years. Samsung Cloud Print is comprised of the Samsung Cloud Print app and a new range of NFC-enabled printers and features advanced security compatible with Samsung’s…

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MPS Leaders Index for Channel Providers

Click here to download a PDF of the report.    Executive Overview In late 2011, Photizo Group began assembling a group of leading managed print services (MPS) providers throughout the world to capture a set of metrics central to MPS providers that we now call the MPS Leaders Index for Channel Providers (MPS Leaders Index).…

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Fewer Brick and Mortar Stores Equal More Online Opportunities

Recently several companies have announced plans to close brick and mortar stores around the United States. The list includes Radio Shack closing 1,100 stores (20 percent), Staples closing 225 stores, J.C. Penney closing 33 locations, Sears closing 500 stores, and Macy’s closing five locations. Kmart, Office Depot, and Men’s Warehouse will probably be making similar…

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How a Culture Prevails: Trina Wolfgram’s HP Experience

“As a manager, I lead by example. If I just said a bunch of words, but my actions didn’t match up, they would just be words. I try to make sure the work my team gets to do stretches them and energizes them.” – Trina Wolfgram, manager in Managed Services at HP

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Would Your Kid Buy MPS From You?

It seems that just about everywhere you turn, someone’s talking about the impact the Millennial Generation (Generation Y) is going to have on your business. We were interested in better understanding how this transition is going to impact your managed print services (MPS) business. Does Generation Y even care about printing? In other words, would…

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Fourth-Quarter Financials: An io360 Compendium

Each quarter, Photizo Group analysts compile financial summaries from each of the six major OEMs in the imaging industry: Canon, HP, Konica Minolta, Lexmark, Ricoh, and Xerox. The analysis of these firms goes beyond charts and graphs. Quarterly financial reports tell the story of each OEM.

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The Year in Review: An io360 Compendium

Since the economic downturn in 2008, the imaging industry has been in transition. Budget conscious end users started tightening spending, and layoffs caused a decline in printing. Simultaneously, the market started going digital, with BYOD trends and digital workflow needs exerting pressure on IT departments. The net result of these activities has been a nearly-across-the-board decline in worldwide shipments and revenue of imaging industry hardware and supplies. Opinions abound related to the implications and next steps for this industry in transition.

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How a Culture Prevails: Sam Oziel’s HP Experience

“In my thirteen-year career at HP, the one common thread I can pinpoint between all of the teams was the presence of tremendous leadership. It’s definitely something you need from the top, but what’s unique about my workgroup is that it’s a grass roots phenomenon that exists at the individual contributor level, too.” – Sam Oziel, director of enterprise and public sector sales for HP’s printing and personal systems division

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MPS Leaders Index for Channel Providers

This report offers key insights into how leading MPS providers execute a profitable managed print services business. Whether you run a successful MPS practice or are considering entering the market, this information provides you with the valuable information you need to consider.

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Why Are There So Many Old Rockers?

Triggered by my son’s pending college plans, I was thinking back to my own college days, and I am talking a pretty long time ago. One memory that occurred to me was that the Rolling Stones were in town back then, on what was rumored to be their farewell tour. Really? Well, they are still…

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