Deep Dive: Transformation Case Study – Jack Henry & Associates

This case study describes Jack Henry & Associates (JHA) and their shift from a technology provider to an outsourcing company. How did a traditional license/hardware technology provider shift to a high growth services firm with 80% recurring revenue? Photizo Group CEO Ed Crowley interviewed Jack Prim, CEO of JHA, about the company’s path. In the course of this report, we examine the ingredients of JHA’s success in depth and explain how the company’s story demonstrates many of the attributes that Photizo Group has evangelized in a transformation to a services model.

This Deep Dive report includes an executive summary, detailed analysis, and the transcript of the interview with CEO Jack Prim. You can download the full report here.

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